Return and Refund Policy

There are no returns, refunds or exchanges available as all sales are final as all products are made to order, unless, there is a manufacturer defect. In exceptional circumstances where we have made a mistake or the item is faulty, we will arrange for the amendment of the defective product, ensuring it is corrected as per the order. In this case, please email contact@orfevrejewelry.com within 24 hours of receiving your package and a sales representative will get back to you shortly.